Canva, a leading design platform widely used around the globe, is currently experiencing a significant outage, leaving many users feeling frustrated and helpless. According to reports from DownDetector, a website that monitors service disruptions, over 400 incidents have already been logged, and this number continues to climb as more users encounter problems.

The primary challenge users are facing involves difficulties in uploading images and files. This disruption is severely hindering the ability to complete designs and projects, impacting a wide range of individuals including creators, businesses, and students. The outage appears to be affecting users worldwide, prompting many to take to X (formerly known as Twitter) to express their discontent and seek information on the situation.

Here at Digit, we also tested the platform and experienced similar issues ourselves—uploads are currently freezing or failing completely. Given that Canva serves as a vital tool for so many, interruptions like this can lead to significant disturbances in workflow and productivity.

In response to the growing number of reports and user frustrations, Canva did acknowledge the situation on X, informing users that their engineering team is actively working to resolve the issues. The company stated, “We hear you! Our engineers are working to resolve the issue and we will make sure to keep you informed. You can visit http://canvastatus.com for updates. Send us a DM for more concerns. Thank you for your patience and understanding.” This communication reflects their commitment to transparency and customer service during this challenging time.

How users are reacting to the Canva outage

• Me rushing to X to see if Canva is down because I can’t upload a photo.
• Canva decides to go offline just when I had one last thing to add.
• Canva is down, and I am in the midst of creating artwork that requires printing!
• Is Canva down??? Seriously, I have clients to manage!
• Looks like @canva is really broken at the moment, especially regarding uploads…
• Canva is down; how am I supposed to get anything done?
• Canva down? That wasn’t on my bingo card for today.
• My Canva is down; someone help me!